This guide is meant to help clients and partners understand the typical
onboarding process of working with Hansei Solutions and what we will have access to.
Hansei Solutions provides medical billing solutions that help behavioral healthcare centers improve their revenue cycle, reduce administrative burdens and oversights, and free up doctors, nurses, and other staff so they can focus on providing the best patient care possible. When you have your meeting with our team, you will be guided through a process of meeting certain requirements, such as having your practitioners’ and group credentials, along with any other necessary documents and licenses, readily available. If you’re not sure what you need, don’t worry. Our account managers will walk you through the entire process during the onboarding meeting.
Onboarding Meeting: New accounts meet with all of our department managers in an onboarding meeting, so your team can familiarize itself with our processes and put a face to names.
Dedicated Account Managers: Each account is assigned a designated account manager who handles day-to-day communication and meets with you or your team on a weekly or bi-weekly basis.
Communication: Clients have the ability to engage in real-time communication with different Hansei teams through chat, email, and phone. Additionally, we offer an automated system designed to enhance workflow processes and communication.
Access to Data-Based Systems:What sets Hansei Solutions apart from competitors is our proprietary business intelligence system. This system harnesses national data and leverages our extensive historical payor and provider data, enabling us to predict payments and accepted insurance plans from payors accurately.
Smart Network Planning: Clients have access to data that shows if current contracts meet industry averages and if they would benefit from In-Network or Out-of-Networt plans with specific payors.
Our team takes the headache out of medical billing, creating guidelines for your clinical staff so they can spend more time providing quality client care and less time charting. We’re also experts in documentation and understand the nuances of each payor. We’re proud to say we have a 100% success rate with getting clients out of pre-payment reviews and keep VOBs at a 60-minute turnaround.
Contact Hansei Solutions today, and we’ll analyze your practice’s needs and provide a free demonstration of our medical billing and revenue cycle management solutions. We attribute our strong and lasting client partnerships to our dedication to transparency and proactive communication. Our team has handled hundreds of thousands of claims and obtained almost a billion dollars in revenue since our founding in 2016. Call today and find out the Hansei Solutions difference.