Hansei Team Spotlight: Meet the HR Team

Learn more about Hansei’s HR Team and the role they play in the medical and mental healthcare landscape

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At Hansei Solutions, the Human Resources (HR) team is all about creating a supportive, empowering, and engaging work environment for all employees. Whether they’re bringing in top talent or helping current employees grow, our HR team is the driving force behind the positive culture that makes Hansei such a special place to work. They ensure that everyone at Hansei feels valued and supported, which helps us provide the best billing services for mental health care facilities.

What is HR?

HR isn’t just about handling payroll or paperwork—it’s about fostering a healthy work environment where employees can thrive. At Hansei, the HR team goes beyond the basics to ensure every employee feels appreciated, motivated, and connected to our mission. They handle everything from hiring to professional development, all while maintaining the work-life balance that Hansei values so much.

How Hansei Supports Mental Health Care Facilities

Hansei Solutions specializes in mental health care facility billing, taking the complexity out of insurance claims and reimbursements so providers can focus on patient care. By managing these critical aspects, we help mental health facilities maximize their efficiency and ensure they can continue making a difference in their communities.

Now, let’s meet the team and dive into some of the insights from their work.

 

Gayle Hanson

Gayle Hanson

Chief People Officer

Gayle is the heart and soul of Hansei’s HR team. She started in the early days of the company, wearing many hats and building the HR department from the ground up. Her goal? To create a culture where people love coming to work. “Most people spend more time at work than they do with their families,” Gayle explains. “I wanted to build a company where employees feel appreciated, and not one where they dread getting a message from HR because they think they’re in trouble.”

What was your vision when starting at Hansei and creating an HR team?

“My vision was to create a company culture that was fun, creative, and felt like family,” Gayle says. She didn’t want Hansei to be like so many other companies that operate out of fear. Instead, she wanted to foster an environment where employees are happy to be at work. “If people like coming to work, they’ll do a great job for you and stay loyal.”

How has the HR department grown?

The HR department has expanded over the past couple of years, thanks in large part to Gayle’s philosophy of hiring smart people and trusting them to get the job done. “When I hired Whitney, I had her shadow me for a day and then asked her to tell me what she could take off my plate. She’s been a perfect fit, bringing the organization and structure that I needed.”

Whitney Renner

Human Resources Manager

Whitney didn’t start her career intending to go into HR, but she quickly found her passion while working as a recruiter. “I fell in love with HR because I saw how Talent Acquisition gives people not just jobs but purpose,” she explains. After hearing about the work being done at Hansei from Gayle, she knew she had to be part of the team.

What attracted you most to working at Hansei?

“I’ve admired Hansei for a long time, especially because it’s a women-led company that genuinely supports working parents,” Whitney shares. “Many companies talk about work-life balance, but Hansei lives it. They make sure everyone has the flexibility they need.”

What does a typical day look like for you?

“My days are a whirlwind of emails, caffeine, and conversations,” Whitney laughs. As the HR Manager, she handles employee concerns, drafts policies, and works on improving processes to make things run more smoothly. “My favorite part is identifying areas for improvement and brainstorming ways to make things better.”

Whitney stays busy outside of work with her two young children, but she also makes time for her love of reading. Her goal for this year? Reading 95 books!

The Key to Making a Great Work Culture

At Hansei Solutions, the HR team plays a crucial role in shaping the company’s culture and ensuring that employees feel supported and valued. They are key to making Hansei a great place to work, and their dedication helps us provide exceptional billing services to mental health care facilities. Whether it’s recruiting the best talent or helping employees grow, the HR team is always working to make Hansei better for everyone.